1. Full Clinic Operations Leadership
- Oversee end-to-end clinic operations including registration, nursing, diagnostics, and reporting
- Ensure smooth patient flow, service continuity, and overall operational efficiency
- Take full accountability for daily clinic performance and outcomes
2. Staff Leadership & Workforce Management
- Lead and manage all clinic staff including operations and nursing teams
- Plan manpower deployment, rostering, and workload distribution
- Oversee staff performance, development, and disciplinary standards
3. Service Quality & Patient Experience
- Ensure consistently high standards of patient care and service delivery
- Manage patient feedback, complaints, and service recovery cases
- Drive continuous improvement in patient experience and service excellence
4. Corporate Health Screening Management (if needed)
- Oversee planning and execution of corporate screening programmes (onsite and in-clinic)
- Ensure readiness of manpower, equipment, and operational logistics
- Coordinate with sales and corporate teams for smooth delivery
5. Operational Efficiency & Process Improvement
- Monitor clinic KPIs including waiting time, throughput, and productivity
- Lead implementation of workflow improvements and operational enhancements
- Ensure adherence to SOPs and standardised processes
6. Inventory, Vendor & Resource Management
- Oversee clinic inventory, consumables, and equipment management
- Manage vendor relationships for procurement and maintenance
- Ensure cost efficiency and minimise operational wastage
7. Compliance & Regulatory Governance
- Ensure full compliance with MOH regulations, PDPA, and internal policies
- Maintain audit readiness and complete documentation standards
- Enforce infection control, safety, and clinical governance standards
8. Financial & Administrative Oversight
- Monitor clinic financial performance including revenue and operating costs
- Oversee budgeting, cost control, and resource optimisation
- Ensure accurate administrative reporting and documentation
9. Health Screening Reporting & Data Oversight
- Oversee extraction and compilation of screening data from systems
- Ensure accuracy and completeness of daily, weekly, and monthly reports
- Validate operational reporting for management and corporate stakeholders
ATA Medical Pte Ltd is a trusted healthcare provider in Singapore, committed to delivering high-quality, patient-centered care through efficient clinical operations and a dedicated team of professionals.
We offer a supportive and rewarding workplace with strong emphasis on employee well-being, career growth, and work-life balance. Our staff benefits include:
Free health screening for employees
Free annual influenza vaccinations
Staff birthday celebrations and birthday leave
Flexible benefits (dental, gym memberships, fitness classes)
Medical and outpatient benefits
Annual Wage Supplement (AWS) and performance bonuses
Staff discounts on clinical services
Training and development opportunities with career progression pathways
Team bonding activities and staff engagement events
Join us and be part of a caring, collaborative, and growth-focused healthcare team where we take care of our people as much as we take care of our patients!