* Assist Supervisor/Manager with daily shop operations.
* Supervise promoters and ensure staff follow schedules, attendance and company rules.
* Monitor daily and monthly sales targets and motivate the team to achieve them.
* Serve customers, recommend perfumes and assist in closing sales.
* Ensure perfume displays, testers, price tags and promotional materials are properly arranged.
* Monitor stock levels and report low stock, damaged or missing items.
* Ensure shop cleanliness and overall presentation.
* Handle customer complaints and operational issues when the Supervisor/Manager is unavailable.
* Assist with opening/closing procedures and daily sales reporting.
* Support promotional activities, TikTok content and campaigns when required.