- Airline Road Changi Southeast (Singapore) Singapore
Full Time Customer Service Officer (EAST) - Joining Bonus - Transport Provided Jobs, Salary up to SGD 2,400 in CEVA LOGISTICS SOLUTIONS SINGAPORE PTE. LTD. Southeast (Singapore) - Maukerja
Customer Service Officer (EAST) - Joining Bonus - Transport Provided
CEVA LOGISTICS SOLUTIONS SINGAPORE PTE. LTD.
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Job Description
Responsibilities
YOUR ROLE
The Warehouse Customer Services Administration (CSA) acts as the primary interface between customers and warehouse operations. The role ensures accurate order processing, timely communication, and service‑level compliance while supporting smooth coordination between customers, warehouse teams, transport providers, and internal stakeholders in a contract logistics environment.
WHAT YOU WILL BE DOING
Communicate with customer, warehouse and forwarder in day-to-day operations
Responsible to meet all operational key performance indicators and required service standard
Ensure proper keeping of cycle count sheet by respective Customer Service Executive / Officer for audit trail purpose
Responsible in reconciling all stock discrepancies
Shipment booking and transport arrangement
Experience in order processing
Collate and compute the monthly KPI report
Ensure the Customer Service Executive / Officer submit the KPI per established schedule
Maintain inventory accuracy between us and customer’s WMS system
WHAT ARE WE LOOKING FOR
Preferably Diploma in Logistics or Business Admin
Product and System knowledge & MS Office Skills
Customer Service Orientated
The Warehouse Customer Services Administration (CSA) acts as the primary interface between customers and warehouse operations. The role ensures accurate order processing, timely communication, and service‑level compliance while supporting smooth coordination between customers, warehouse teams, transport providers, and internal stakeholders in a contract logistics environment.
WHAT YOU WILL BE DOING
Communicate with customer, warehouse and forwarder in day-to-day operations
Responsible to meet all operational key performance indicators and required service standard
Ensure proper keeping of cycle count sheet by respective Customer Service Executive / Officer for audit trail purpose
Responsible in reconciling all stock discrepancies
Shipment booking and transport arrangement
Experience in order processing
Collate and compute the monthly KPI report
Ensure the Customer Service Executive / Officer submit the KPI per established schedule
Maintain inventory accuracy between us and customer’s WMS system
WHAT ARE WE LOOKING FOR
Preferably Diploma in Logistics or Business Admin
Product and System knowledge & MS Office Skills
Customer Service Orientated
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