Internship Customer Service jobs in Agensi Pekerjaan Jobs Kreate Federal Territory - Maukerja

Requirements

• Currently pursuing a Diploma or Degree in Business Administration, Human Resources, Mass Communication or a related field.
• Good written and spoken English and Bahasa Malaysia.
• Comfortable communicating with candidates through messages and phone calls.
• Friendly, patient and willing to learn.
• Organised and able to manage multiple enquiries.
• Basic knowledge of Microsoft Office.
• Fresh graduates awaiting graduation may also apply.

We are looking for a friendly and responsible Customer Service Intern to support our recruitment team. You will assist with candidate enquiries and provide clear, timely information throughout the application process.

Key Responsibilities

• Respond to candidate enquiries through WhatsApp, phone calls and other communication channels.
• Provide information about available vacancies and application requirements.
• Follow up with candidates regarding their applications and required documents.
• Update candidate information and communication records.
• Support the recruitment team with general administrative tasks.
• Maintain professional and courteous communication with all candidates.

What You Will Gain

• Practical experience in customer service and recruitment.
• Exposure to candidate engagement and enquiry management.
• Guidance and training from an experienced recruitment team.
• Opportunity to develop communication and administrative skills.