Full Time Customer Service Representative - Korean Speaker Jobs, Salary up to MYR 8,000 in TSING DIGITAL TECHNOLOGY SDN.BHD. Federal Territory - Maukerja

Job Description

• Provide excellent customer service via hotline, online chat, and email channels.
• Handle customer inquiries professionally, maintain strong customer relationships, and ensure customer satisfaction.
• Adhere to company management guidelines, operational manuals, and internal policies.
• Understand customer needs and recommend appropriate products or services.
• Identify potential business opportunities and provide accurate product/service information.
• Process customer requests and tasks according to the company’s Standard Operating Procedures (SOP).

Job Requirements

• Customer oriented mindset with good service etiquette; proactive and responsible attitude.
• Diploma or Degree holder is preferred.
• 1–2 years of experience in customer service or call center environment preferred.
• Proficient in spoken and written Korean and English
• Strong verbal and written communication skills.
• Minimum typing speed of 80 words per minute in English.
• Good interpersonal skills; able to work well under pressure; positive and motivated.
• English proficiency at B2 level or above. Additional language skills are an advantage.
• Immediate availability is preferred.

Job Type: Full-time

Pay: RM4,000.00 - RM8,000.00 per month

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• English (Required)

Location:

• Kuala Lumpur (Required)

Work Location: In person