Location: Bandar Kinrara, Puchong — Fully Onsite
Employment Type: Full-time, Permanent
Working Hours: Normal office hours, 5 days per week
Basic Salary: RM3,500/month
Performance Incentive: Up to RM1,500/month commission
Potential Total Earnings: Up to RM5,000/month after the first 3 months, based on performance
About the role
We are looking for an experienced Beautician Manager to oversee daily beauty service operations, lead a team of beauticians and therapists, and maintain high standards of treatment quality and customer experience. The role combines hands-on beauty expertise with team supervision, client management, inventory control, and operational support.
Key responsibilities
- Lead, coach, and supervise beauticians, skin therapists, and junior team members.
- Set team performance expectations and provide regular feedback and service guidance.
- Coordinate staff schedules, rosters, and appointment flow to support smooth daily operations.
- Assist with staff training and development on treatments, service standards, and operating procedures.
- Conduct client consultations and basic skin assessments to understand treatment needs.
- Recommend suitable beauty and skincare treatments based on client requirements.
- Ensure treatments are performed according to established safety, hygiene, and service standards.
- Handle client enquiries, feedback, and service concerns professionally.
- Monitor stock levels of professional products, consumables, and retail items and coordinate replenishment with suppliers.
- Introduce suitable treatment packages, skincare products, and promotional offerings to clients.
About you
- 3–5 years of hands-on experience as a Beautician, Beauty Therapist, Skin Therapist, or in a closely related role.
- At least 1–2 years of supervisory or team leadership experience is preferred.
- Diploma, professional certification, or equivalent qualification in Cosmetology, Esthetics, Beauty Therapy, or a related field.
- CIDESCO, CIBTAC, or equivalent professional certification is an advantage.
- Strong practical knowledge of skincare treatments, beauty procedures, products, and hygiene practices.
- Good leadership and people-management skills.
- Strong customer service, communication, and interpersonal skills.
- Sales-oriented with the ability to recommend relevant treatments and products appropriately.
- Organised, responsible, and able to manage multiple operational tasks effectively.
- Proficiency in English and Bahasa Malaysia; additional language skills are an advantage.
Pay: RM2,500.00 - RM3,500.00 per month
Application Question(s):
- Do you have at least 1 year of experience supervising or leading a team?
- Do you have 3+ years of hands-on experience in beauty therapy, skincare, or a related field?
Work Location: In person