- Petaling Petaling Selangor Malaysia
Working Location
Job Description
Responsibilities
Location: DIGITAL MALL ,PETALING JAYA,SEKSYEN 14
Employment Type: Full-Time / Part-Time
Industry: Retail / Lifestyle
We’re looking for a Retail Sales Associate who’s friendly, confident, energetic, and genuinely enjoys connecting with people. If you’re a people person who loves fashion, trends, customer service, social media, lifestyle, and creating great experiences, this could be your vibe.
You’ll be the face of the brand—helping customers discover products they love, creating a welcoming in-store experience, and turning everyday shopping into something memorable.
What You’ll DoWelcome customers with a positive, approachable attitude.
Create a fun, inclusive, and personalized shopping experience.
Understand customer needs and recommend products based on their style, preferences, and budget.
Stay up to date with fashion trends, viral products, social media trends, and Gen Z/Millennial culture.
Build genuine customer relationships instead of simply making transactions.
Achieve sales targets, KPIs, and store goals while keeping the customer experience first.
Assist with upselling, cross-selling, promotions, product launches, and new arrivals.
Keep the store looking aesthetic, organized, clean, and Instagram-ready.
Support visual merchandising, stock replenishment, inventory checks, and cashier duties.
Handle customer questions, feedback, exchanges, and concerns professionally.
Work collaboratively with the team and contribute to a positive work culture.
Represent the brand authentically both in-store and through digital/social initiatives when required.
A people person with strong communication and interpersonal skills.
Friendly, confident, enthusiastic, and comfortable talking to different types of customers.
Passionate about retail, fashion, beauty, lifestyle, technology, or consumer trends.
Customer-first mindset with strong emotional intelligence (EQ).
Sales-driven but never pushy—you know how to connect before you sell.
Comfortable working in a fast-paced, high-energy environment.
Team player with a positive attitude and a growth mindset.
Tech-savvy and comfortable using POS systems, mobile apps, and digital tools.
Active awareness of platforms such as TikTok, Instagram, YouTube, and other social media trends.
Willing to learn, experiment, take initiative, and bring fresh ideas.
Previous retail, sales, hospitality, customer service, or F&B experience is a plus, but attitude and potential matter too.
Employee discounts & exclusive perks
Opportunities for career growth and upskilling
A supportive, collaborative, and inclusive team
Performance incentives and recognition
A modern, youthful, and trend-forward work environment
A workplace that understands digital culture and social trends
Training to build your sales, communication, customer experience, and leadership skills
Real opportunities to grow from Retail Associate → Senior Associate → Supervisor → Store Manager
You don’t need to have everything figured out. We’re looking for someone who is curious, adaptable, motivated, authentic, and ready to grow.
If you’re the type of person who can turn a “just looking” customer into a great conversation, spot a TikTok trend before everyone else does, and bring good energy to the team—you’ll fit right in.
Come as you are. Bring your personality. Learn, grow, and make an impact.
Keywords: Retail Sales Associate, Retail Assistant, Sales Associate, Customer Service, Customer Experience, Sales, Upselling, Cross-Selling, KPI, Target Driven, Communication Skills, Interpersonal Skills, Teamwork, Fashion Retail, Lifestyle Retail, Gen Z, Millennials, TikTok, Instagram, Social Media, Digital Savvy, Trend Awareness, Fast-Paced Environment, Inclusive Workplace, Growth Mindset, Career Growth, Employee Benefits, Brand Ambassador, Visual Merchandising, POS, Inventory, Stock Management, Store Operations, Relationship Building, Personalised Shopping, Omnichannel Retail, Retail Experience, Customer Engagement, Youth Culture, Modern Workplace, Work-Life Balance.
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