Full Time Desktop Support Engineer | No Experience Required | Immediate Hiring Jobs, in ALPHAEUS PTE. LTD. Central Region (Singapore) - Maukerja

Responsibilities: 

Perform troubleshooting for client platform related problems. 
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. 
Provide timely status updates to relevant parties. 
Perform service requests related to client platforms. 
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. 
Involved in client platform implementation/upgrade project. 
Manage client platform implementation/upgrade project. 
Perform research/evaluation of client platform tools. 
Provide systems related technical advice to customers or project team. 
Manage client platform management systems. 
Manage systems changes through change request process & provide status reports to the relevant parties. 
Perform client platform related presales tasks. 
Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. 
Ensure service level meets requirement. Propose and implement action plans when required. 
Established facility management standards/best practices to ensure operation consistency across project/facility management teams. 

Requirements: 

Candidate must possess at least NITEC/Higher NITEC and above
IT savvy / Basic Understanding of IT
Comfortable working in healthcare environment
Healthcare Compliance: Comfortable working in a hospital environment. This role will require you to take the necessary vaccines