Company Overview
AVANZ ASIA PTE. LTD. is a leading Singapore provider of new-energy industrial equipment, specialising in Mobile Elevating Work Platforms, warehouse equipment, and mobile energy systems. We support industries in upgrading to cleaner, smarter, and more efficient operations.
Job Summary
We are seeking an experienced Service Manager to lead service operations for mechanical and industrial equipment, ensuring technical excellence, team leadership, and outstanding customer service.
Responsibilities
Lead and manage the service team to deliver efficient and effective equipment servicing and repairs
Plan, schedule, and coordinate maintenance activities to maximize equipment uptime and reliability
Provide technical guidance and troubleshoot mechanical issues to resolve service challenges promptly
Ensure compliance with safety standards and maintain high service quality across all operations
Manage customer enquiries, resolve complaints, and prepare detailed service reports to enhance satisfaction
Collaborate closely with operations, sales, and technical teams to align service delivery with business goals
Identify and implement improvements in service processes to increase efficiency and customer satisfaction
Oversee spare parts inventory management and maintain accurate service documentation for operational transparency
Required competencies and certifications
Diploma or Degree in Mechanical Engineering
Minimum 3–5 years of experience in equipment servicing or maintenance
Proven leadership skills with the ability to manage and motivate a service team
Strong communication skills to effectively interact with customers and internal teams
Solid understanding of mechanical systems relevant to industrial equipment
Customer-focused approach with capability to manage field operations safely and efficiently
Preferred competencies and qualifications
Knowledge of Workplace Safety and Health (WSH) compliance practices
Experience in service reporting, planning, and scheduling within industrial equipment maintenance
AVANZ ASIA PTE. LTD. is a leading provider of new‑energy industrial equipment in Singapore, specialising in Mobile Elevating Work Platforms (MEWP), Warehouse Equipment, and Mobile Energy Systems. Established in 2011, we support a wide range of industries including construction, logistics, warehousing, aviation, manufacturing, marine and facilities management. Our core belief,
Future Ready Equipment. Future Ready Businesses.
, reflects our commitment to helping companies upgrade to cleaner, smarter and more efficient operations.
As Singapore accelerates its sustainability goals under the Green Plan 2030, Avanz Asia plays a key role in helping organisations transition from traditional diesel and lead‑acid machines to zero‑emission lithium equipment. Conventional machines are noisy, costly, high‑maintenance and not ESG‑compliant. Lithium technology delivers lower operating cost, longer lifespan, faster charging, higher productivity and cleaner, safer worksites. We believe sustainability becomes meaningful only when it is practical and accessible, and our solutions are designed to make upgrading simple, efficient and beneficial for every business.
Our equipment ecosystem is built around three core product families.
AVANZ LIFT
offers new‑energy MEWP including lithium boom lifts, scissor lifts and vertical lifts, supported by operator training and MOM LE certification.
AVANZ MOVE
provides new‑energy warehouse equipment such as pallet trucks, stackers, reach trucks and forklifts, backed by preventive maintenance, repairs and 24/7 technical support.
AVANZ POWER
delivers high‑power mobile energy systems ranging from 6kWh to 48kWh, enabling companies to operate anywhere, anytime — even at sites with no electricity. These portable power units support multiple devices and integrate seamlessly with all lithium MEWP and warehouse equipment.
Beyond equipment, Avanz Asia delivers reliability through comprehensive services including sales, rental, leasing, maintenance, repairs, technical support and logistics. Our engineering team specialises in mechanical, electrical and hydraulic diagnostics, ensuring equipment performance, safety and uptime across all industries we serve. We help customers achieve smoother transitions from diesel to lithium equipment through flexible installment plans, trade‑in options, lower maintenance cost and ESG‑ready operations.
Over the years, Avanz Asia has earned the trust of major organisations across Singapore. Our portfolio includes RWS, PSA, SMRT, SBS Transit, ST Engineering, CBRE, JLL, Certis, NUH, KTPH, NUS, NIE, Mediacorp, Esplanade, Asia Square, IOI Central Boulevard Towers, Jewel Changi Airport, Supreme Court, National Library Board, HDB, and leading hotels such as Shangri‑La, Ritz‑Carlton, Pan Pacific, Andaz and Capella. These partnerships reflect our commitment to excellence, safety and long‑term reliability.
Our culture is built on five core values:
Care, Trustworthy, Reliable, Innovative and Excellence
. We believe in developing people through hands‑on learning, technical growth and real‑world engineering exposure. Employees at Avanz Asia work with advanced lithium equipment, modern diagnostic tools and cutting‑edge mobile energy systems. We offer strong career development opportunities for technicians, engineers and operations staff, supported by a collaborative, supportive and forward‑thinking environment.
We are constantly expanding and welcome individuals who are passionate about engineering, sustainability and innovation. Whether you are an experienced technician or a motivated learner, Avanz Asia offers a meaningful career where you can contribute to Singapore’s sustainability transformation while building deep technical expertise. Join us and be part of a company that is shaping the future of industrial operations — one upgrade at a time.