Full Time Functional Specialist Jobs, Salary up to MYR 6,500 in Mihcm Asia Federal Territory - Maukerja

Company Description

MiHCM is a digital HR and work tech solutions provider focused on helping organizations embrace the future of work. The company combines deep industry expertise with advanced technology to deliver HR platforms that drive efficiency, engagement, and sustainable growth. MiHCM designs tailored solutions that address the unique needs of each organization, enabling better workforce experiences and streamlined HR operations. Joining MiHCM offers exposure to innovative HR technologies and the opportunity to contribute to impactful digital transformation initiatives.

Job Summary

MiHCM is seeking a dedicated Functional Specialist to provide specialized functional expertise for the deployment, implementation, and optimization of our software solutions. In this role, you will support high-quality client delivery by translating business requirements into effective system configurations, enabling successful user adoption, and facilitating structured knowledge transfer to our clients.

Key Responsibilities

• Engage with clients to fully understand their business requirements and translate them into functional specifications through comprehensive blue printing and mapping processes.
• Conduct functional analysis and configure MiHCM software solutions in strict alignment with agreed-upon client requirements.
• Provide expert product support, guidance, and training to both clients and internal teams to promote the effective use of MiHCM products.
• Build and maintain professional client relationships that drive satisfaction, foster confidence, and ensure long-term retention.
• Contribute directly to project planning and execution, encompassing resource coordination, scheduling, and delivery activities.
• Facilitate structured knowledge transfer sessions to clients, ensuring they are fully equipped with the skills and understanding needed to independently utilize MiHCM solutions.
• Collaborate with cross-functional teams, including the application development team, to facilitate seamless solution implementation and integration.
• Identify opportunities for process improvement and propose practical, innovative solutions to enhance service delivery.
• Prepare and rigorously maintain accurate functional specifications, configuration records, user guidance, and training materials.
• Stay up-to-date with industry trends and functional best practices to continuously deliver optimal service.

Qualifications & Experience

• Experience: A minimum of 3 years of experience in a functional role within software implementation or support. Experience specifically in HRIS or a similar HRMS is highly preferred.
• Education: Bachelor's degree in Business Administration, Information Technology, Business Information Systems, Human Resources, or a related discipline.

Required Skills & Competencies

• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal abilities.
• Proven ability to work effectively both independently and as part of a collaborative team.
• Proficiency in standard project management methodologies.
• Strong presentation and training skills to effectively educate clients and internal stakeholders.
• In-depth understanding of HR business processes and HR regulatory compliance requirements.
• Solid familiarity with HRIS or HCM software functionality.
• Comprehensive knowledge of HR software to deliver effective training and support.
• A keen awareness of industry trends to help drive and propose innovative solutions.

Pay: RM3,500.00 - RM6,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Vision insurance

Work Location: In person