Role Overview
Join CHJ, a fashion jewelry brand with Eastern heritage, as a Jewelry Consultant at our Singapore store. You will welcome walk-in customers, provide personalized jewelry consultations, drive sales, and deliver an exceptional shopping experience.
Responsibilities
Greet walk-in customers actively and deliver personalized jewelry consultations to create an outstanding shopping experience
Advise customers on jewelry selection and styling to build trust and foster long-term relationships
Achieve individual and store sales targets to contribute to business growth
Acquire and apply detailed product knowledge, including craftsmanship, materials, and styling, to communicate brand values effectively
Maintain store presentation by ensuring visual merchandising, product displays, and facility safety meet operational standards
Perform daily inventory counts and secure stock during shift handovers to prevent loss
Gather customer feedback and competitor insights to recommend store improvements
Follow company policies and collaborate with team members to enhance store operations
Adapt to retail shift schedules, including weekends and public holidays, to support store needs
Preferred competencies and qualifications
GCE 'N' Level or equivalent education
Experience in retail or jewelry sales
Passion for luxury products and strong fashion sense
Goal-oriented, self-motivated, and able to perform well in a high-performance environment
Detail-minded, proactive, and a team player with strong compliance awareness
Good command of English
Other Information
Benefits
Competitive basic salary with uncapped sales commission and performance incentives
Structured training programs covering product knowledge, sales techniques, and gemology
Clear career progression from Jewelry Consultant to Senior Consultant to Assistant Store Manager
Employee purchase discounts and health benefits
Medical and insurance coverage according to company policy
Working Hours
Shift scheduling based on mall requirements, 8 hours per day, with at least 1 day off per week