jobs in Charms Cosmetic & Skincare

Full Time E-commerce Operations Executive Jobs, Salary up to MYR 2,000 in Charms Cosmetic & Skincare Selangor - Maukerja

E-commerce Operations Executive

Charms Cosmetic & Skincare

MYR1,700 - MYR2,000 Per Month

Full Time

Sungai Buloh, Selangor

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Working Location

  • Sungai Buloh Selangor Malaysia

Job Description

Responsibilities

  • Memberikan perkhidmatan pelanggan melalui TikTok Shop, Shopee, WhatsApp dan platform jualan lain.
  • Mengurus pesanan pelanggan serta memastikan penghantaran dibuat mengikut SLA.
  • Mengendalikan kes Return & Refund serta membuat rayuan kepada TikTok Shop apabila diperlukan.
  • Memantau prestasi TikTok Shop termasuk Seller Performance dan CHR.
  • Mengurus senarai produk, promosi dan kempen e-dagang.
  • Berkoordinasi dengan pasukan Warehouse, Marketing, Creative dan Management.
  • Membantu penyediaan laporan operasi dan prestasi marketplace.
  • Menyokong operasi Live Campaign dan kempen jualan.
  • Menyediakan dan mengemas kini SOP bagi meningkatkan kecekapan operasi.
  • Membantu pasukan Packing apabila diperlukan untuk memastikan semua pesanan diproses mengikut SLA.

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

  • Free parking
  • Maternity leave

Work Location: In person

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