Responsibilities:
- Troubleshoot and resolve heavy equipment issues for customers in the Underground business, supporting construction industry operations.
- Provide technical support to dealers for the Industrial and Underground segments, including on-site coverage for key priority markets (e.g., Singapore).
- Collect field feedback, identify and escalate recurring quality concerns, and help drive corrective actions.
- Lead commissioning activities and coordinate equipment handover for new deployments/projects in selected markets.
- Conduct product training for customers and dealers, including operation and maintenance guidance when required.
- Drive adoption of regional service standards by sharing and implementing best practices across the service network.
- Ensure parts availability by coordinating parts readiness so critical components are stocked for continuous machine uptime across the region.
- Provide warranty technical support to both customers and dealers.
Requirements:
- Minimum NTC certification
- Willing and able to travel primarily within Southeast Asia (SEA)
- At least 3 years of experience supporting heavy equipment
- Strong knowledge of electronics and hydraulics, including reading and interpreting circuit diagrams
- Experience maintaining or supporting a large equipment fleet is an advantage
If interested, please submit your application to ************* with your expected salary and resume.
We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.
JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai
EA License No: 23S1595 | EA Registration No: R25127838