directs daily cleaning services, supervises staff, manages inventory, and ensures facilities meet health and safety standards.
Key Responsibilities
Operations Management:
Direct daily cleaning activities and assign tasks to meet contract agreements and service level standards.
Staff Supervision & Training:
Hire, train, mentor, and evaluate cleaning personnel, scheduling shifts to ensure adequate site coverage.
Quality Control:
Conduct routine site inspections and audits to maintain cleanliness and hygiene standards.
Inventory & Equipment:
Manage stocks of cleaning products and tools, ordering replacements and ensuring equipment maintenance.
Health & Safety Compliance:
Enforce regulations like
COSHH
(Control of Substances Hazardous to Health) and general workplace safety protocols.
Client Relations:
Respond to customer feedback, resolve complaints, and build long-term partnerships.
Budgeting & Reporting:
Prepare operational budgets, track labor and supply costs, and submit performance reports.
Requirements & Qualifications
Experience:
3 to 5+ years of supervisory or management experience in commercial cleaning, hospitality, or facilities management.
Knowledge:
Expertise in cleaning chemicals, mechanized cleaning equipment, and safety rules.
Skills:
Strong leadership, organization, time-management, and communication abilities, plus basic computer proficiency for reports and scheduling.
Education:
High school diploma or a degree in
business management
,
hospitality
, or a related field.
JAI INTEGRATED TECHNOLOGIES PTE. LTD.