Full Time Account Manager (Japanese sepaker) Jobs, in Peter Stuyvesant Travel Federal Territory - Maukerja

Role Overview

We are seeking a results-driven Account Manager (Inside Sales Representative) - Japanese speaker to join our Commercial Strategy team in Kuala Lumpur. The successful candidate will be responsible for driving business growth, managing and developing key B2B travel accounts, and delivering exceptional client experiences.

This role requires a strong commercial mindset, excellent communication and negotiation skills, and a solid understanding of the travel industry. The ideal candidate will be proactive in identifying new business opportunities while strengthening long-term relationships with existing clients.

Key Requirements Skillset

N1 or N2 level Japanese speaker with Japanese communication skills, both verbal and written.

Proficiency in English, with the ability to communicate effectively with internal teams, clients, and business partners.

Bachelor’s Degree or Diploma Degree holder

Around 1 year of experience in outbound B2B sales or calling, preferably within the travel industry.

Proven experience in account management, business development, or B2B sales, ideally within the travel sector.

Strong commercial acumen with demonstrated negotiation and influencing skills.

Excellent verbal and written communication skills with strong relationship-building abilities.

Good knowledge of travel products, destinations, booking systems, and/or travel industry practices.

Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into actionable sales strategies.

Target-oriented, proactive, and highly motivated to achieve business and revenue objectives.

Ability and willingness to travel for client meetings, business development activities, and industry events.

Strong organizational skills with the ability to manage multiple accounts and priorities effectively.

Key Responsibilities

Account Management & Relationship Building

• Manage and develop a portfolio of B2B travel clients, including travel agencies, tour operators, and corporate travel accounts.

• Build and maintain strong, long-term relationships with key clients and business partners.

• Serve as the primary point of contact for client enquiries, commercial discussions, and service-related matters.

• Understand client requirements and work closely with internal teams to ensure timely and effective service delivery.

Sales & Business Development

• Drive revenue growth by identifying and pursuing new business opportunities within existing and prospective accounts.

• Conduct outbound B2B calls and sales activities to engage potential and existing clients.

• Identify and execute upselling and cross-selling opportunities across relevant travel products and services.

• Negotiate commercial terms, pricing, and agreements while maintaining healthy business relationships and margins.

• Consistently achieve or exceed assigned sales, revenue, and account growth targets.

Market & Business Analysis

• Monitor market trends, competitor activities, customer needs, and industry developments to identify new business opportunities.

• Analyse account performance and sales data to identify growth opportunities and areas for improvement.

• Provide actionable insights and recommendations to support commercial and sales strategy development.

Cross-Functional Collaboration

• Work closely with Marketing, Operations, Product, and other internal teams to support client requirements and business objectives.

• Communicate client feedback and market insights to relevant teams to support product and service improvements.

• Participate in client meetings, trade events, networking activities, and other industry initiatives as required.

What We’re Looking For

We are looking for a commercially driven and relationship-focused professional who is passionate about the travel industry and enjoys working in a target-oriented environment. The ideal candidate combines strong sales capabilities with a consultative approach to account management and is motivated by building lasting partnerships and driving measurable business growth.