Coordination and Customer Service
Respond to questions about parts and services from both domestic and foreign clients, making sure to provide accurate and timely answers. Resource planning and execution.
Work together with the Sales Team and Agents to create and carry out aftersales strategies aimed at current and prospective clients.
Assist departments in assessing the technical and service needs of different projects.
Check the parts' technical suitability to make sure they adhere to the necessary fit, form, and function requirements.
Keep an eye on ongoing tasks to guaranty timely completion.
Product warranty administration
Qualifications:
Three years or more of experience in project management, sales, or aftersales in the high-speed engine industry or a similar field.
Strong technical understanding of high-speed engines and their uses.
Outstanding interpersonal, negotiating, and communication abilities.
The capacity to both lead a team and work independently.
Proficiency with CRM software and the Microsoft Office Suite
At Focal Search, we focus on finding the best match and synergy to bring together our clients and candidates. We pride ourselves with our passion and commitment, combined with the industry knowledge, to offer both our clients and candidates our consultative and personalised services.