- Geylang Southeast (Singapore) Singapore
Full Time Assistant Engineer Jobs, Salary up to SGD 4,000 in RAY TECH SINGAPORE PTE. LTD. Southeast (Singapore) - Maukerja
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Job Description
Responsibilities
Job Summary:
Provide worldwide field service and applications support for the Company products by resolving technical issues, developing cost-effective solutions, and collaborating with distributors and customers to enhance customer satisfaction.
Responsibilities
Deliver worldwide field service support to maintain operational reliability and improve customer satisfaction with company products
Provide technical service and applications support to distributors and customers to diagnose and resolve product-related issues efficiently
Communicate clearly with distributors and customers to identify technical problems and implement timely solutions
Develop and implement cost-effective technical solutions to address customer queries and enhance product performance
Manage service tasks and customer interactions independently, demonstrating self-motivation and accountability
Travel overseas as required to support field service operations and fulfill customer needs
Requirements
Diploma, NITEC/Higher NITEC, or equivalent qualification in Electrical, Electronics, Mechanical Engineering, or Engineering Technology
Experience in field service and customer support for semiconductor industry equipment
Proficient troubleshooting skills in PCB, PC hardware, and software to resolve technical issues effectively
Strong interpersonal skills to build and maintain customer relationships
Effective communication and presentation skills to convey technical information clearly
Fresh graduates are welcome to apply
Ray Tech is a subsidiary of Unicomp Technology, a high-tech enterprise specializing in X-ray technology and the manufacturing of advanced, AI-powered X-ray inspection equipment. Our parent company, listed on the STAR Market of the Shanghai Stock Exchange, is among the top three companies globally with proprietary micro-focus X-ray technology. As an industry leader, Unicomp is dedicated to meeting the evolving demands of the international market with innovation, precision, and reliability.
At Ray Tech, our vision is to lead the advancement of X-ray technology and build a globally recognized brand. Guided by this mission, we are committed to excellence in innovation, quality, and customer satisfaction.
Provide worldwide field service and applications support for the Company products by resolving technical issues, developing cost-effective solutions, and collaborating with distributors and customers to enhance customer satisfaction.
Responsibilities
Deliver worldwide field service support to maintain operational reliability and improve customer satisfaction with company products
Provide technical service and applications support to distributors and customers to diagnose and resolve product-related issues efficiently
Communicate clearly with distributors and customers to identify technical problems and implement timely solutions
Develop and implement cost-effective technical solutions to address customer queries and enhance product performance
Manage service tasks and customer interactions independently, demonstrating self-motivation and accountability
Travel overseas as required to support field service operations and fulfill customer needs
Requirements
Diploma, NITEC/Higher NITEC, or equivalent qualification in Electrical, Electronics, Mechanical Engineering, or Engineering Technology
Experience in field service and customer support for semiconductor industry equipment
Proficient troubleshooting skills in PCB, PC hardware, and software to resolve technical issues effectively
Strong interpersonal skills to build and maintain customer relationships
Effective communication and presentation skills to convey technical information clearly
Fresh graduates are welcome to apply
Ray Tech is a subsidiary of Unicomp Technology, a high-tech enterprise specializing in X-ray technology and the manufacturing of advanced, AI-powered X-ray inspection equipment. Our parent company, listed on the STAR Market of the Shanghai Stock Exchange, is among the top three companies globally with proprietary micro-focus X-ray technology. As an industry leader, Unicomp is dedicated to meeting the evolving demands of the international market with innovation, precision, and reliability.
At Ray Tech, our vision is to lead the advancement of X-ray technology and build a globally recognized brand. Guided by this mission, we are committed to excellence in innovation, quality, and customer satisfaction.
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