Full Time Business Development Executive | Key Account Manager Jobs, in City-Link Express Selangor - Maukerja

Company Description City-Link Express, founded in 1979 as Malaysia’s first local courier company, has grown into a comprehensive logistics provider offering package express delivery, air and ocean freight, warehousing, third-party logistics, supply chain management, and corporate mailroom services. The company operates across Asia with an extensive network of branches in major towns and express centers in strategic locations throughout the region. City-Link Express employs around three thousand team members supporting more than a hundred branches and stations. The organization focuses on reliable, integrated logistics solutions to serve diverse business customers and support regional growth.

Role Description The Business Development Executive | Key Account Manager is a full-time, on-site role based in Shah Alam. This position is responsible for identifying and securing new business opportunities, generating qualified leads, and building a sustainable sales pipeline for logistics and courier services. The role includes managing key accounts, maintaining strong client relationships, and ensuring customer satisfaction through regular communication and service reviews. Daily activities involve meeting with prospective and existing clients, preparing proposals and quotations, negotiating contract terms, and coordinating with internal operations and customer service teams to deliver solutions that meet client needs. The individual will also monitor market trends, participate in sales campaigns, and provide input to improve service offerings and drive revenue growth.

Qualifications

• Candidates should possess skills in New Business Development and Lead Generation to identify prospects, qualify opportunities, and drive sales growth.
• Candidates should possess Business acumen, including understanding of logistics or courier services, pricing, and basic contract terms.
• Candidates should possess strong Communication skills to present solutions, conduct meetings, and build long-term client relationships.
• Candidates should possess Account Management skills to manage key clients, ensure service quality, and handle renewals or upselling.
• Proven experience in sales, business development, or key account management, preferably in logistics, transportation, or related industries.
• Ability to work independently, meet targets, and collaborate effectively with cross-functional teams.
• Strong organizational and time management skills, with proficiency in CRM tools and basic office software.
• Relevant diploma or degree in Business, Marketing, Logistics, or a related field is beneficial; equivalent experience will be considered.