Company Description Kara Marketing (M) Sdn Bhd is a fast-growing company specializing in fast-moving consumer goods (FMCG), focusing on food and personal care products. The company operates in a dynamic and competitive market, offering opportunities to work with established and emerging brands. Team members collaborate across functions to support product distribution, marketing, and customer engagement. Kara Marketing (M) Sdn Bhd values growth-oriented individuals who are ready to contribute to an expanding business and adapt to evolving consumer needs.
Role Description The OMNI-CHANNEL EXECUTIVE is a full-time, on-site role based in Puchong, responsible for coordinating and executing marketing and sales activities across multiple channels (such as retail, e-commerce, social media, and distributor networks). The role includes managing product listings and content on online platforms, monitoring stock levels and promotions across channels, and ensuring consistent brand messaging and customer experience. This position involves collaborating with sales, marketing, and operations teams to plan campaigns, track performance, and prepare regular reports on channel effectiveness. The OMNI-CHANNEL EXECUTIVE also supports customer engagement initiatives, handles basic inquiries related to products or promotions, and identifies opportunities to improve reach and conversion across channels.
Qualifications
- Experience in omni-channel or multi-channel coordination, including handling retail, e-commerce, and digital platforms.
- Strong organizational and administrative skills, with the ability to manage product listings, promotions, and inventory information accurately.
- Basic understanding of marketing and sales concepts, including campaign planning, customer engagement, and performance tracking.
- Proficiency with common office and online tools (e.g., spreadsheets, presentation software, e-commerce dashboards, and social media platforms).
- Good written and verbal communication skills, with the ability to work collaboratively with cross-functional teams.
- Detail-oriented and data-driven mindset, able to monitor channel performance and prepare clear reports.
- Ability to work on-site in Puchong and adapt to a fast-paced FMCG environment.
- Relevant diploma or degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
- Prior experience in FMCG, retail, or e-commerce operations is an advantage.