Responsibilities:
Administrative coordination, customer support, and order fulfilment.
To ensure smooth day-to-day operations of digital health platforms
Handle customer enquiries through chat, email, or messaging platforms.
Manage customer records, registration, and scheduling
Coordinate with internal teams to resolve issues promptly.
Process and track customer orders and deliveries.
Verify customer details and billing information.
Ensure accurate documentation and timely follow-ups.
Perform data entry, filing, and bookkeeping tasks.
Assist with stock monitoring and supplier coordination.
Prepare simple reports and support daily office operations.
Support other business functions and ad-hoc admin tasks as needed.
Requirements:
Prior experience in administrative/customer service/ retail/ F&B/ Hospitality or any service-oriented role preferred.
Prior experience in healthcare administration will be an advantage
Detail-oriented and motivated individual
Compassionate and sensitive when handling customer needs
Willing to learn, adaptable, and looking to grow in dynamic environment.
Proficient in Google Docs and sheets.
Working hours:
Mon - Fri, 9am - 6pm
Location:
Thomson
For interested candidates, please kindly forward your CV to ************* on WhatsApp or email to *************
EA License No. : 22C0937
EA Personnel No. : R23118390 (Gwen Lim)