Position Title: Kids Club Attendant
Department: Recreation / Kids Club
Reports To: Recreation Supervisor / Recreation Manager
Job Summary
Responsible for providing a safe, fun, and engaging environment for children participating in Kids Club activities while delivering excellent guest service in accordance with hotel standards.
Key ResponsibilitiesGuest & Child Care
- Welcome children and parents to the Kids Club.
- Register children and verify attendance records.
- Supervise children during indoor and outdoor activities.
- Ensure the safety and well-being of all children at all times.
- Provide friendly and professional service to guests and parents.
- Respond promptly to guest inquiries and requests.
Activities & Programs
- Organize and conduct recreational, educational, and creative activities.
- Lead games, arts and crafts, storytelling, and themed events.
- Encourage children to participate in activities and interact positively with others.
- Assist in planning seasonal and holiday programs.
Safety & Hygiene
- Ensure all Kids Club policies and safety procedures are followed.
- Monitor children's behavior and report any incidents immediately.
- Maintain cleanliness and sanitation of the Kids Club area, toys, and equipment.
- Conduct routine inspections and report damaged equipment or maintenance issues.
- Administer basic first aid when necessary and notify supervisors of any incidents.
Administrative Duties
- Maintain attendance logs and activity records.
- Ensure parents sign children in and out according to hotel procedures.
- Assist in preparing daily, weekly, and monthly activity reports.
- Support inventory control of Kids Club supplies and materials.
Requirements
- Minimum SPM or equivalent.
- Experience working with children, childcare, recreation, education, or hospitality is an advantage.
- Good communication and interpersonal skills.
- Friendly, patient, and energetic personality.
- Ability to work flexible shifts, weekends, and public holidays.
- Basic First Aid and CPR certification is an advantage.
Skills & Competencies
- Child Supervision
- Customer Service Excellence
- Communication Skills
- Creativity and Activity Planning
- Safety Awareness
- Teamwork
- Problem Solving
- Professional Grooming and Conduct
Physical Requirements
- Ability to stand and move for extended periods.
- Ability to participate in children's activities and games.
- Able to lift and carry activity materials when required.
Marriott Core Values
- Put People First
- Pursue Excellence
- Embrace Change
- Act with Integrity
- Serve Our World
Pay: RM2,100.00 - RM2,300.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Professional development
Work Location: In person