Key Responsibilities:
Enquiry Management:
Attend to all incoming phone calls, public enquiries, and incoming deliveries promptly and professionally.
Visitor & Stakeholder Care:
Greet and assist walk-in students, teachers, parents, vendors, and other school stakeholders with a high degree of care and empathy.
Student Welfare & First Aid:
Manage the school sick bay, maintain first aid supplies, provide simple first aid treatment to injured or unwell students, and coordinate with parents/relevant stakeholders until the student leaves the school grounds safely.
Counter Management:
Man the General Office reception counter, ensuring the area remains clean, tidy, and welcoming.
Financial & Administrative Support:
Call and liaise with parents regarding administrative and financial matters, including GIRO, Edusave applications, and supporting documents for financial assistance schemes.
Office Operations:
Execute general office administrative duties, including basic data entry, preparing Microsoft Word and Excel documents, managing office supplies inventory, and making operational trips to the Post Office.
Ad-Hoc Duties:
Assist with other administrative and ad-hoc tasks as assigned by the school authority.
Working Hours & Schedule
You will be assigned to one of the following two shifts:
Shift 1 (Receptionist 1):
Mondays to Thursdays: 7:00 AM – 4:15 PM (includes a 45-minute lunch break)Fridays: 7:00 AM – 3:45 PM (includes a 45-minute lunch break)School Holidays: 8:00 AM – 5:00 PM (includes a 45-minute lunch break)
Shift 2 (Receptionist 2):
Mondays to Thursdays: 8:15 AM – 5:30 PM (includes a 45-minute lunch break)Fridays: 8:45 AM – 5:30 PM (includes a 45-minute lunch break)School Holidays: 8:00 AM – 5:00 PM (includes a 45-minute lunch break)
Job Requirements
Experience:
Minimum of 2 years of proven experience in front desk reception or customer service roles. Prior front desk experience in a school environment is preferred, and experience within a local primary school is highly advantageous.
Language & Communication:
Ability to read, write, and converse fluently in English, with strong interpersonal skills.
Personal Attributes:
Warm, mature personality demonstrating patience, empathy, and a strong customer-service mindset.
Technical Skills:
Proficiency in basic Microsoft Office applications (Word, Excel) and data entry operations.
Certifications:
Candidates possessing a valid
Basic First Aid with CPR + AED certification
are highly preferred.
Sunnyhill Ace Pte Ltd is a Singapore-based company primarily engaged in
general cleaning services, including the cleaning of offices, public areas, and factories
The company's services encompass standard office cleaning duties as detailed in its job descriptions for cleaner positions.
Typical services provided by the company include cleaning and sanitizing, dusting, vacuuming, sweeping, trash removal, restocking supplies, equipment maintenance, and ensuring safety compliance.