Contract Period: 6 Months (subject to extension and conversion)
Working Hours: 9am to 7pm [1 hrs 15mins Break]
Working Days: 5 days work week inclusive of weekend and PH
Salary: $2.5k
Job Description:
Handle reservations received via all channels timely and accurately according to SOPs
Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience
Maintain up-to-date information of all promotions and hotels information
Maximize opportunities through upselling techniques
Ensure proper filing and recording of all correspondences
Requirement:
Proficient in MS Office, email system, reservations system will be an advantage
Display high level of customer service
Possess strong communication and administration skills
Able to adapt in a fast-paced environment.
Able to work including weekends and public holidays (off-in-lieu if work on Public Holiday.
Open to overtime as required.
This hiring is supported by NTUC's e2i.
We regret to inform that only shortlisted candidates will be notified.