Family Group: Ancillary
Position: Temp Business Office Assistant
Department: Business Office
Job Description:
Temp Business Office Assistant plays a crucial role as you will be providing support to ensure the smooth operations at the Business Office. This includes MediSave and Insurance claims related tasks. You will also be providing general administrative support to the Business Office team.
Job Responsibilities:
To provide support with claims (MediSave/Insurance) related matters by following-up on pending Medical Claims Authorisation Forms (MCAF)
To provide support with creation of bill payors in billing system, and assigning them to the patient’s medical invoices
To follow up reconciliation of claims-related accounting entries and assist with rectification of any issues that surface in the process
To follow up on routine claim errors
To provide support on other administrative matters (e.g. filing) as assigned by supervisor
On a coverage basis, to assist with straightforward enquiries from patients or other stakeholders
Requirements:
Competency
Service-oriented, confident and have a passion for helping others
Good communication and interpersonal skills
Educational and Professional Requirements
GCE ‘N’/’O’ Level or Diploma holder
Candidates with accounting background / working experience will be preferred
Proficient in Microsoft Office applications