Job Responsibilities
A). Outreach
- Promote youth mental health awareness through social media engagement, talks, workshops, roadshows and campaigns.
- Customise and design suitable outreach events based on the needs of the youth and partners.
- Create social media posts to reach out to youth in the community and bring awareness about CREST-Youth services.
- Coordinate between different internal and external stakeholders to ensure smooth running of events such as volunteers, youth mentees, partners, SAMH youth centres and HQ.
- Develop long-term partnership with organisations with common interest in supporting youth mental wellness, especially those residing in our region.
B). Case Management Support
- Attend to phone enquiries from stakeholders or caregivers on referral process and criteria.
- Support in intake interviews, triage and co-triage with team when deemed necessary.
- Conduct regular check-ins, and emotional support to clients and caregivers to monitor progress and wellbeing.
- Identify presenting/underlying issues to formulate a care plan to enhance or maintain and promote psychosocial functioning of clients.
- Help coordinate case conferences and multi-disciplinary meetings.
C). Administrative and Documentation Tasks
- Maintain accurate and timely documentation and data in accordance with case management protocols.
- Support reporting officer in collating data and other statistics needed for programme.
- Adhere to Programme’s key performance indicator (KPI).
D). Group Activities for In-Centre Youth
- Design, plan and facilitate group activities for in-centre youth.
- Work closely with volunteers and interns to conduct workshops for youth.
- Collaborate with other youth centres to organise events for youth.
- Accompany youth and their caregivers for external events to ensure their safety and well-being when needed.
- Inform supervisor and reporting officer of any critical situations involving conflict, violence and other emergencies to seek support promptly.
E). Professional Development
- Attend Individual and group supervisions, team meetings and training sessions to deepen knowledge in youth mental health.
- Stay updated on best practices and resources relevant to adolescent development and mental wellbeing.
E). Other Duties
- To assist Service Head and Team Lead to organise recreational activities for the Team when necessary.
- To assist ad-hoc SAMH projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!, etc. assigned by Head.
- Any other duties as assigned only by Deputy Headand not any other staff.
- Uphold SAMH professional standards and ethical guidelines.
- Demonstrate a high level of trustworthiness, commitment to the organization and team’s mission and empowerment in daily tasks.
G. Operations at C’SAY CREST-Youth @North Centre
- Ownership of centre space.
- Maintenance of premises.
Qualifications & Experience
- Minimum Diploma in Social Work, Counselling, Psychology or related discipline.
- 2 to 3 years of relevant work experience in Healthcare or Community Care is preferred.
- Strong organisational and time management skills, with attention to detail.
- Strong communication skills.
- Must be proficient in MS Word, Excel and Powerpoint.
- Ability to work independently and as part of a team.
- Proactive, resourceful and able to multi-task.
Work location: Blk 317 Woodlands Street 31, #************* Singapore 730317
To apply, please email to *************
Kindly be informed that only shortlisted candidates will be notified.