Full Time Senior E-Commerce Executive Jobs, in Unicharm Selangor - Maukerja

About the role

This role has the responsibilities of contributing to the growth of the online business of Uni-Charm Corp. S/B. This individual is responsible for enhancing the customer experience, executing customer order fulfilment and maintaining the technology and infrastructure. This role also involves analysing data from market and consumer studies to generate consumer insights.

Key responsibilities

• Oversee key online marketplaces and platform accounts, ensuring strategic alignment and optimization to drive sustainable growth, including developing and executing strategic plans to enhance brand presence and operational performance across platforms such as Lazada and TikTok.
• Provide strategic input into channel, customer, and distributor strategies to ensure achievement of sales targets and KPIs.
• Drive commercial performance across marketplaces, including TikTok Shop, by optimizing pricing, promotions, and assortment strategies.
• Monitor and optimize key metrics such as sales, GMV, ROAS, traffic, and conversion rates.
• Support promotional planning, seasonal campaigns, and key platform activations to maximize revenue and market share.
• Collaborate closely with Brand and Media teams to execute platform-native content strategies, particularly for TikTok.
• Coordinate creator and influencer campaigns to support product launches, hero SKU pushes, and key promotional moments.
• Partner closely with Brand Marketing, Media, Supply Chain, Finance, and Agency teams to ensure seamless campaign and platform execution across all eCommerce and social commerce activities.
• Leverage analytics and platform data to track sales trends, identify growth opportunities, and optimize digital performance across the eCommerce ecosystem.
• Conduct performance analysis, A/B testing, and generate regular reports to provide actionable insights to stakeholders.

About you

• Bachelor's Degree in Commerce, Business Administration, Marketing or related field.
• Minimum 2-4 years of experience in eCommerce management.
• Proven track record in managing online marketplaces accounts, developing and executing sales strategies.
• Familiarity with eCommerce platforms like Shopee, Lazada, or TikTok.
• Strong capability in using analytics to track trends, identify opportunities, and optimize performance.
• Good communication skills in written, verbal and presentation.
• Strong knowledge of MS Office and computer literacy.
• Excellent communications skills in both written and verbal English.
• Able to work in team.
• Creativity, innovation and strong analytical skills.