jobs in GLOCOM ENGINEERING PTE. LTD.

Full Time Customer Service Officer Jobs, Salary up to SGD 2,500 in GLOCOM ENGINEERING PTE. LTD. East Region (Singapore) - Maukerja

Customer Service Officer

GLOCOM ENGINEERING PTE. LTD.

Bedok, East Region (Singapore)

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Working Location

  • Bedok East Region (Singapore) Singapore

Job Description

Responsibilities

Responsibilities:
Support Sales Team in orders processing i.e. purchase orders, sales orders, delivery orders etc.

Material request planning and processing.

Assist Sales Team in preparing quotations for customers.

Process, track and coordinate sample requests with suppliers and customers.

Process work orders for parts produced in-house

Monitor delivery dates and times of the suppliers and other relevant departments to ensure sales orders are delivered in a timely manner.

Assist QA department in handling rejects from customers and suppliers to meet customer’s satisfaction.

Study the forecast demand from customers closely and make purchase orders to suppliers as per required demand to ensure that stock inventory is in control.

Produce sales reports on a regular basis as per request by Manager

Train new employees to ensure they understand the job requirements.

Support Sales Team in daily operation to meet monthly sales targets and goals set.

Perform any other ad-hoc duties as assigned by superior or management

Requirements:
Minimum ‘O’ level qualification

At least 1-3 years of experience in customer support/procurement/ functions or in a similar capacity

Proficient in Microsoft Excel

Meticulous and attention to detail

Experience with MRP process and low

Good organisational, time management and problem-solving skills

Ability to work under pressure and in a fast-paced environment

Adaptability to change priorities and deadlines.

Team player mentality with a collaborative approach to work

Experience in administration and high volume of work may be advantageous

Glocom was established in 1987 as an EMI/ RFI Shielding Solution Provider. We have evolved over the years, adding new products like Microwave Absorbers, Thermally Conductive Silicones, and Functional Elastomers into our portfolio, and have the capabilities to undertake high volume manufacturing in high precision Die Cutting, Plastic Injection Molding, Compression Molding, and Photo Etching Processes.

We have successfully custom formulated and processed USP Class V and Class VI Medical Grade Silicone and Food Grade plastics for several new consumable markets.

We will continue to strive for consistent improvement and new innovation to serve and meet the increasing market demand.

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