Multi-Store OperationsOversee the daily operations of multiple retail outlets.Ensure all stores follow company SOPs, policies, and operational standards.Conduct regular store visits and operational audits.Identify operational issues and implement corrective actions.Ensure stores are properly staffed and operationally ready.
Sales & Business PerformanceDrive sales and profitability across assigned stores.Set and monitor sales targets, KPIs, and budgets.Analyse sales performance and identify opportunities for growth.Develop action plans for underperforming stores.Monitor key indicators such as sales, basket size, transactions, wastage and gross profit.
People ManagementLead and develop Store Managers and retail staff.Monitor manpower planning, staffing levels and productivity.Coach Store Managers to improve leadership and operational performance.Support recruitment, onboarding, training and staff development.Handle staff performance and disciplinary matters when required....