Lead the geographic profitability development of designated Strategic Business Customer (SBC) & prospects through positioning DHL as a strategic business partner, and delivering agreed programmes, through a team drawn from across the DHL network.
Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximises growth within the existing account base so that the required account sales results are achieved.
Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts....
Implement sales strategies across team members to hit group and individual sales KPIs
Provide ongoing support, guidance, and training to team members to develop their skills, knowledge, and confidence
Produce and analyze reports to formulate comprehensive strategies encompassing prospecting, lead generation, qualification, negotiation, and closing techniques...
The Global Account Manager will be responsible for managing and growing strategic relationships with a key customer operating across multiple sites in Malaysia and Thailand. This role serves as the primary commercial interface between the customer and internal cross-functional teams across multiple business units, ensuring strong alignment in sales, operations, and service delivery. The objective is to drive revenue growth, enhance customer satisfaction, and build long-term strategic partnership.
Lead the geographic profitability development of designated Strategic Business Customer (SBC) & prospects through positioning DHL as a strategic business partner, and delivering agreed programmes, through a team drawn from across the DHL network.
Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximises growth within the existing account base so that the required account sales results are achieved.
Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts....
Lead the geographic profitability development of designated Strategic Business Customer (SBC) & prospects through positioning DHL as a strategic business partner, and delivering agreed programmes, through a team drawn from across the DHL network.
Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximises growth within the existing account base so that the required account sales results are achieved.
Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts....
Implement sales strategies across team members to hit group and individual sales KPIs
Provide ongoing support, guidance, and training to team members to develop their skills, knowledge, and confidence
Produce and analyze reports to formulate comprehensive strategies encompassing prospecting, lead generation, qualification, negotiation, and closing techniques...
Own and execute the regional software growth plan, translating global software strategy into local market action across territories, channels, and strategic accounts.
Drive software business performance through pipeline creation, conversion, adoption, renewal, expansion, and retention initiatives.
Partner closely with sales, marketing, product, customer success, channel, distributor, and regional leadership teams to align priorities and accelerate growth....
Act as the primary point of contact for the assigned key account, building strong customer relationships and maintaining high levels of customer satisfaction.
Support management in developing account growth strategies and lead commercial discussions for multi-site customer projects.
Coordinate with internal teams, including operations, finance, engineering, and logistics, to resolve customer issues and ensure timely and effective delivery of solutions....