Lead employees using performance management , manage capacity planning, new staff onboarding and provide oversight and direction to the employees in the department in accordance with the organization's policies and procedures. Ensures all queries to TLM Support arrive via MMP ticket and resolved on with high standards and on a timely manner. Provides support in the area of Global Reconciliations when related to TLM
Liaise with Risk & Compliance Department to ensure policies and procedures pertaining to Operations controls are appropriately implemented
Support and ensure integrated approach with the segment strategy, new product development and relationship management counterparties, client service professionals and oversight
...
Lead employees using performance management , manage capacity planning, new staff onboarding and provide oversight and direction to the employees in the department in accordance with the organization's policies and procedures. Ensures all queries to TLM Support arrive via MMP ticket and resolved on with high standards and on a timely manner. Provides support in the area of Global Reconciliations when related to TLM
Liaise with Risk & Compliance Department to ensure policies and procedures pertaining to Operations controls are appropriately implemented
Support and ensure integrated approach with the segment strategy, new product development and relationship management counterparties, client service professionals and oversight
...