• Update inventory and stock data• Handle stock take and stock counting• Data key-in and data checking• Measure and weigh stock items• Organize and label stock properly• Assist in stock arrangement and inventory updates• Support daily inventory and operation tasks• Assist other departments when required
Concluding necessary planning in order to receive incoming shipments to the store and in order to place the products to the sales area within the desired time, informing shop management accordingly
Ensuring tasks are actioned on time, inventory levels maintained, stock intake is processed and organized, replenishment is occurring regularly
Organizing all operational transactions related to storage processes in line with procedures and maintaining all receiving paperwork controls
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Provide the BEST CUSTOMER SERVICE EXPERIENCE to customers
Interact with customers to provide and process information in response to customers inquiries, concerns and request about the Bank products and services which include and not limited to: -
Coordinate and schedule onboarding activities for new hires, including induction sessions and orientation programs.
Serve as the primary point of contact for internal and external stakeholders, handling general HR enquiries and resolving issues within assigned areas.
Provide guidance and advice to stakeholder on sensitive employee relations and workplace matters.
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Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by the organization.
Consistently set goals to grow and improve selling skills and track overall sales.
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Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
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