Ensures that operational and system policies and procedures are implemented and monitored.
Drive the implementation of appropriate operating standards and principles across operations, sharing of best practice and commercial benefit.
Develop and establish a cost-effective and appropriate operating model across all operational functions as well as value-adding key performance indicators, business metrics and external benchmarking data to enable decision making.
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Responsible for attending to trust and estate administration matters
Coordinate and liaise with internal and external stakeholders such as beneficiaries, lawyers, banks, as well as relevant public and private authorities
Prepare and review trust and estate documentation and correspondences
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