Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team.
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Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team.
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Develop and manage Regional/Site Logistics program, including freight expense management, selection, coordination and management of service providers (brokers and carriers), and functional oversight of team to support operational excellence, and maintain freight metrics.
Responsible for working with the Costing teams to support an accurate material overhead (MOH) model, improve logistics efficiency and achieve the lowest landed cost.
Manage cross-functional collaboration initiatives to enhance logistics processes, including, but not limited to value stream mapping, gap analysis, and supplier incoterms. Support DOF (Direct Order Fulfillment) and sustaining Service projects scoping, design, modeling, implementation.
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Conception, design, planning and implementation of global SAP system landscapes under consideration of cloud technologies, security requirements, high availability and 24/7 hours operation.
Creation, implementation and continuously improvement of concepts for the provision, monitoring, security, effective administration and operation of complex SAP landscapes.
Ensuring stable, secure, trouble-free and high-performance availability of SAP systems.
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