Provides leadership and direction for Talent Cycle, Payroll, Pension and Benefits Services to RBC employees across countries in the APAC region (Malaysia, Hong Kong, Singapore, China, Japan)
Capture and process securities lending transactions that were received via different channels; manual, straight-through-entry (STE) and straight-through-processing (STP).
Responsible for timely and accurate end to end processing of Corporate Actions accordingly to defined SLAs Products covered: Equity, Fixed Income, Funds, Structured Notes
Responsible for effective management of Corporate Actions workflows including and not limited to adherence to SLA, handling escalations from team members, technical support for team members and workload review.