Manage and maintain the Seller Bot Knowledge Base (KB) and Seller Education Hub (SEH) content to ensure information shared remains accurate, relevant, and aligned with evolving business priorities, operational processes, and seller needs.Drive quality and effectiveness of Seller Bot by optimising bot responses with accurate and consistent knowledge while aligning it with the latest business policies and seller behaviour.
Proactively monitor bot performance, identify knowledge gaps, and recommend data-driven improvements to enhance seller experience and operational efficiency.
Support UAT and quality assurance for new bot features, content releases, and AI enhancements, ensuring solutions meet business expectations and are production-ready.
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Assist in product and digital marketing activities by preparing content based on assigned topics for digital marketing channels, including social media and EDM, covering copywriting, artwork and video creation.
Support marketing communications and branding activities, including updating marketing materials, collateral and basic branding elements as assigned.
Support marketing events, including pre-event preparation, venue, supplier and corporate gift sourcing, on-site coordination and post-event activities.
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Creative & Strategic Copywriting: Craft compelling copy across digital campaigns, brand positioning guides, social media, landing pages, and long form collateral.
AI-Enhanced Workflow: Leverage generative AI tools (e.g., ChatGPT, Claude) to streamline research, outline concepts, prototype messaging options, and scale output without compromising original voice or strategic intent.
Client Engagement & Pitching: Lead creative discussions, present copy concepts directly to key stakeholders, explain the strategic rationale behind messaging, and manage client feedback gracefully.
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Lead end-to-end project delivery, from technical discovery and solution scoping through on-premise deployment and final handover.
Work hands-on with CCTV / video surveillance environments — IP cameras, NVRs, video management systems (VMS), and live video feeds — to plan and execute AI Vision deployments across client sites.
Plan and oversee on-premise server and software deployment: hardware sizing, Linux environments, containers (Docker), networking, and security considerations, in partnership with our engineers.
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Holistic Marketing Integration: Learn how CRM connects with broader marketing efforts, including social media, performance marketing, and SEO. Through strategic collaboration, you'll see how different marketing components enhance the customer journey, offering you a comprehensive view of integrated marketing strategies.
Campaign Management: Assist with the setup and monitoring of CRM campaigns, ensuring they adhere to timelines and quality standards.
A/B Testing: Help prepare materials and collect data for A/B testing under close supervision, learning about its effects on campaign effectiveness.
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Expand your portfolio with consulting projects that demonstrate full concept-to-delivery experience and practical detailing skills.
Sharpen your technical craft in AutoCAD, V-Ray, Photoshop and Illustrator while adopting AI-assisted workflows for faster ideation and virtual staging.
Lead client presentations and coordinate with consultants so you gain confidence in project delivery and stakeholder communication.
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The Technical Operations Associate supports the setup, testing and daily monitoring of advertiser tracking to make sure conversions are recorded correctly and campaigns run smoothly.
Working within the Track & Protect team, this role helps identify tracking issues, unusual traffic and possible violations, and coordinates with internal teams and partners to resolve them.
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Expand your portfolio with consulting projects that demonstrate full concept-to-delivery experience and practical detailing skills.
Sharpen your technical craft in AutoCAD, V-Ray, Photoshop and Illustrator while adopting AI-assisted workflows for faster ideation and virtual staging.
Lead client presentations and coordinate with consultants so you gain confidence in project delivery and stakeholder communication.
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The Technical Operations Associate supports the setup, testing and daily monitoring of advertiser tracking to make sure conversions are recorded correctly and campaigns run smoothly.
Working within the Track & Protect team, this role helps identify tracking issues, unusual traffic and possible violations, and coordinates with internal teams and partners to resolve them.
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About UsStreamline Media Group is a 25-year creative development studio specializing in full video game development, co-development, publishing, and interactive digital asset production. We have shipped titles across every major platform for clients, including Sony, Microsoft, and global AAA publishers.
The company operates across Malaysia, the United States, and Japan, with partnerships in Latin America. We move fast and expect people to adapt quickly. Team members often wear multiple hats, and while processes exist, ownership and resourcefulness matter more. You will be expected to grow quickly with clear expectations and direct leadership.
We are also a technology-forward organization. Streamframe, our proprietary ERP and orchestration platform, manages projects, finances, contracts, and delivery across the company. AI tools are used actively, and everyone is expected to build working fluency with them. If you prefer to wait to be told what to learn, this is not the right environment.
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