Communicate with customers via telephone, live chat, email, and other communication channels to provide information about products and services, address enquiries, and obtain details of complaints or concerns.
As a Recovery Officer, you will be responsible for managing assigned customer accounts, conducting collection activities, negotiating repayment arrangements, and achieving individual and team collection targets. This role is suitable for individuals who are confident in communication, motivated by performance, and interested in building a career in the financial recovery industry.