Perform standard analytics and manage quality tools in the center on a day-to-day basis. Support all other Business Process Optimization (BPO) initiatives or solutions that add value to the service line.
Understanding the different processes used throughout Finance and HR operations locations in Asia Pacific.
Identifying/ leveraging best practices already in use in the finance operations community.
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Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
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Plan, execute and document BC/DR - disaster recovery exercises, failover testing and recovery validation activities to ensure business continuity and recovery objectives are achieved.
Automation and scripting skills using PowerShell and/or Python.
Experience with Nutanix, Kubernetes, managed-service transitions, FinOps or SRE practices is advantageous.
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Perform standard analytics and manage quality tools in the center on a day-to-day basis. Support all other Business Process Optimization (BPO) initiatives or solutions that add value to the service line.
Understanding the different processes used throughout Finance and HR operations locations in Asia Pacific.
Identifying/ leveraging best practices already in use in the finance operations community.
...
Assist and support in analyzing past results (weekly and monthly), perform variance analysis, identify trends, and make recommendations for improvements.
Assist and support the creation of standard and ad-hoc reports, tools, and Excel dashboards.
Work closely with the accounting team to ensure accurate financial reporting.
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Company Description FinAIMS is a financial services company established in 2018, committed to helping clients achieve their financial goals at every stage of life. Backed by more than 50 years of combined industry experience, the team offers a wide range of financial services that support long-term financial well-being. The company focuses on creating a lasting positive impact for clients and team members through strong values, passion, and client-centric service. FinAIMS provides continuous professional development, exposure to personal finance management, and opportunities to explore a career in financial consulting or earn additional income. Interested individuals can learn more about career opportunities and services by visiting https://finaims.com/.
Role Description
FinAIMS is looking for an Investment & Business Intern who is curious about financial markets, investments and how a financial services business operates.
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Manage and resolve vendor and employee queries in a timely manner, ensuring high-quality service and effective issue resolution.
Collaborate with business partners, suppliers, and finance teams across multiple countries, building strong stakeholder relationships in a multicultural environment.
Support Procure-to-Pay (PtP) operations by maintaining accurate transaction processing, compliance, controls, and reporting standards.
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The Senior Executive, Product Marketing leads the market growth and investor engagement strategy for CapBay's P2P Investment product — the platform through which retail and institutional investors fund vetted SME financing opportunities. This role focuses on end-to-end go-to-market execution: investor acquisition, engagement and retention campaigns, partner/media collaboration, and product messaging that builds trust and drives platform participation.
Identify and source potential new clients through various channels, including online research, networking, referrals, business directories, and market activities.
Conduct market research to identify potential business opportunities and target clients.
Contact prospective clients through phone calls, emails, WhatsApp, social media, and other appropriate communication channels.
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Manage and resolve vendor and employee queries in a timely manner, ensuring high-quality service and effective issue resolution.
Collaborate with business partners, suppliers, and finance teams across multiple countries, building strong stakeholder relationships in a multicultural environment.
Support Procure-to-Pay (PtP) operations by maintaining accurate transaction processing, compliance, controls, and reporting standards.
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Design, develop, and enhance scalable data science solutions and products that support Revenue Growth Management (RGM), translating complex business challenges—including pricing, promotions, trade spend, and customer profitability—into data-driven insights that enable commercial decision-making.
Develop high-quality, reusable, and production-ready data science models, Python code, and libraries by leveraging the latest technologies and best practices to deliver scalable, user-centric solutions.
Drive innovation by staying current with advancements in Data Science, Artificial Intelligence, and Large Language Models (LLMs), promoting awareness of emerging technologies and identifying opportunities to apply them across the business.
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Develop initiatives that strengthen customer and partner engagement across offline channels as per overall channel & brand strategy.
Develop activation calendars based on channel specific objectives and support to track PE Comm budget spends by brand, channel and segment for marketing function.
Roll-out new retail initiatives in the partner stores.
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Ensure smooth daily operations and fulfillment of client requirements in line with agreed service levels for agencies within assigned portfolios
Serve as the primary point of contact for assigned clients and agencies on operational matters, building and maintaining strong, productive relationships with internal stakeholders and client teams
Coordinate co-packing activities and monitor Point-of-Sale (POS) material inventory in collaboration with Product Management and client teams
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