Lead and manage the day-to-day Record-to-Report (R2R) Tax operations, ensuring timely, accurate, and compliant delivery of tax accounting, reporting, and compliance activities in line with corporate policies, local regulations, and SLAs
Coordinate and prioritize tax-related activities across the team to meet operational KPIs, productivity targets, and service delivery expectations.
Ensure effective implementation and adherence to RTR Tax policies, procedures, and governance requirements.
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Manage and resolve vendor and employee queries promptly, ensuring high-quality service and issue resolution.
Collaborate with business partners, suppliers, and finance teams across multiple countries, fostering strong stakeholder relationships in a multicultural environment.
Support Procure-to-Pay (PtP) operations by maintaining accurate transaction processing, compliance, controls, and reporting standards.
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Design, develop, and enhance scalable data science solutions and products that support Revenue Growth Management (RGM), translating complex business challenges—including pricing, promotions, trade spend, and customer profitability—into data-driven insights that enable commercial decision-making.
Develop high-quality, reusable, and production-ready data science models, Python code, and libraries by leveraging the latest technologies and best practices to deliver scalable, user-centric solutions.
Drive innovation by staying current with advancements in Data Science, Artificial Intelligence, and Large Language Models (LLMs), promoting awareness of emerging technologies and identifying opportunities to apply them across the business.
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Responsible for leading and driving discussion in automation initiatives and continuous process improvement on top of resolution of billing enquiries and disputes.
To provide training, support and guidance to team members.
Function as liaison officer to offshore delivery center and proactively collaborate with internal and external Business Partners on ongoing operational activities, at times involve in data analysis and ad-hoc initiatives.
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Ensure compliance with global and local fiduciary standards, including US GAAP, statutory reporting, tax, VAT, and internal controls.
Oversee financial accounting, reporting, controlling, and statutory obligations, while managing audits and liaising with external auditors to ensure accurate and timely reporting.
Establish and maintain governance frameworks aligned with local and global regulations, including assurance, risk mitigation strategies, and internal controls.
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Issue sales invoices and e-Invoices to customers in compliance with LHDN's e-Invoicing requirements, ensuring accuracy of customer details, tax codes, and transaction data.
Submit e-Invoices via MyInvois portal/system and monitor validation status, resolving rejected or failed submissions promptly.
Generate Official Receipts in the accounting system upon receipt of customer payments.
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Lead and mentor a team of Fraud Operation Analysts, providing guidance on investigations and operational improvements
Monitor and analyse fraud alerts, ensuring accuracy and proposing enhancements to improve system performance
Utilise data analytics tools and methodologies to identify patterns, trends, and anomalies indicative of fraudulent behavior in transaction data, user activities and other relevant datasets
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We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
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Migration Strategy Execution: Lead the design and execution of comprehensive data migration frameworks, policies, and processes to smoothly transition legacy data into the new ERP environment
Advanced Governance & Compliance: Design, implement, and maintain advanced enterprise-level data governance frameworks that scale across the organization, ensuring robust data compliance practices
Complex Problem Solving: Tackle highly complex data migration anomalies and discrepancies, performing root-cause analysis to protect the integrity of corporate data
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Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
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Lead and manage end-to-end physical security operations across all technology buildings nationwide, including perimeter security, access control, surveillance systems, guarding services, and security assets.
Ensure high availability and reliability of all security systems with zero tolerance for downtime that may impact business continuity.
Drive operational consistency across regions through standardized procedures, governance, and performance monitoring.
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Implement, maintain and improve the local QMS for Malaysia and Singapore in alignment with corporate quality standards and local regulatory requirements.
Perform local impact & gap assessments following distribution of Corporate Quality Standards.
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Prepares high-quality labeling and artwork package aligned in accordance with company requirements and provides operational support to Country Regulatory Affairs (CRA) for regulatory activities (database maintenance, regulatory record management) within the ILS scope of work.
Ensure labeling and artwork deliverables are completed accurately and within established timelines.
Supports the preparation of the metrics for the designated business process.
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