The Field Service Engineer (FSE) is responsible for the installation, servicing and maintenance of Rigaku X-ray Diffraction (XRD) and X-ray Fluorescence (XRF) systems in Singapore, with occasional onsite support across Southeast Asia. The FSE is expected to provide prompt and competent technical support, meet applicable Mean Time to Repair (MTTR) targets, and contribute to a high-quality customer experience.
To ensure the Cell is not constrained due to the lack of technical capability or knowledge
To ensure all maintenance tasks are planned, organized, and executed with the least effort at optimised cost
To transfer knowledge to the Cell teams, and to ensure that the proper level of skills and qualification are successfully deployed Cell to deliver cell team goals and objectives
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Assist in content creation and brand development for the company’s digital touchpoints, including the website and social media platforms (e.g., LinkedIn, Facebook, Instagram).
Support day-to-day content scheduling and community engagement on various platforms.
Conceptualize and develop creative content, including copywriting, photography, and basic videography or video editing.
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