Proactively identify and engage potential customers for ASB products through various channels, including branch walk-ins, tele-sales, and community outreach.
Conduct thorough financial needs analysis for clients to recommend suitable ASB investment plans.
Explain the features, benefits, and risks of ASB products clearly and comprehensively to customers.
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Proactively identify and engage potential customers for ASB products through various channels, including branch walk-ins, tele-sales, and community outreach.
Conduct thorough financial needs analysis for clients to recommend suitable ASB investment plans.
Explain the features, benefits, and risks of ASB products clearly and comprehensively to customers.
...
Proactively identify and engage potential customers for ASB investment products through various channels, including in-branch interactions, outbound calls, and community events.
Conduct thorough financial needs analysis for clients to recommend suitable ASB investment plans and strategies.
Provide clear and accurate information about ASB products, including features, benefits, risks, and terms and conditions, ensuring full transparency.
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You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
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You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
...