Act as a confidante and strategic partner to our leadership staff by ensuring their time is spent on the most leveraged activities
Make recommendations regarding time management, prioritization, and delegation
Coordinate meetings and clear conflicts for our senior leadership team; ensure critical meetings aren’t missed or delayed and are prioritized accordingly
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Work closely with the Marketing Manager in contributing B2B marketing plans and strategies (i.e ideation, creation of collaterals, distribution of collaterals, and measure and analyze impact/ROI)
Communicate with clients, affiliate networks, and partners to plan and execute successful digital and content marketing campaigns.
Maintain and manage all online platforms using tools such as Google Analytics on website, blog, social media, and advertising channels
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Support the execution of marketing campaigns, coordinating timelines, tracking deliverables, and ensuring smooth rollout across social, email, website, in-app, offline, and partnership channels
Manage day-to-day social media operations, including content scheduling, caption writing, community management, and monitoring engagement trends
Drive community-building efforts, engaging users across platforms, supporting community conversations, and helping shape a strong user base for YouTrip
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Own day-to-day EUC operational outcomes for the assigned site or country scope, ensuring reliable support, service quality, and smooth end-user experience.
Partner with managed service vendors to review escalations, track service performance, and ensure timely preventive and corrective actions are carried out.
Develop, maintain, and continuously improve SOPs, user guides, operational records, and knowledge-base materials to improve service consistency and scalability.
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