Service the range of Industrial, Advanced and Portable Metrology that we sell for dimensional measurement, defect analysis, quality and reverse engineering. Service the range of in-line checkweighers, X-ray, and metal detectors we sell for automated weight, hazard point, and quality control in food, pharma, and industrial applications. This includes installing, commissioning, troubleshooting, repairs, preventive maintenance and calibrations.
Perform work assignments efficiently and methodically, and in the course, also keep in touch with customers to actively improve customer satisfaction with us/our products.
Update CRM on a timely and effective basis for team-wide follow-up and teamwork support...
Develop and maintain automation playbooks, scripts, and integrations to streamline processes in ITSM tools/Monitoring Platforms.
Design, implement, and maintain the Automation solutions such as Nagios/Zabbix, ELK, Grafana, Ansible - ensuring high availability, performance, and security.
Has experience as or have worked as a Unix/Windows administrator/engineer....
Plan and check service schedules to ensure manpower/ resources are optimized to cater for jobs involving fumigation, proofings, services required by branches etc.
Assisting in gathering information / feedback to generate solution/capability initiatives.
Make sure team members provide quality and timely services as per schedule....
2–3 years of experience in component sales or technical sales within an industrial, automation or electronics environment
Working familiarity with industrial cameras and vision components: area scan and line scan cameras, lens selection, lighting, and interfaces such as GigE Vision or USB3 Vision
Diploma or degree in engineering, electronics, mechatronics, or a related technical field...