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Assistant Manager Jobs in Bandar Kuala Lumpur - October 2026 - Urgent Hiring
Showing 28 jobs results for
"assistant manager"
in Bandar Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Monitoring ‘Service Quality’ of the team to ensure high Customer Service Standards and drive rigorous customer centric quality Campaigns/initiatives to increase Quality awareness in the team. Recognize, reward and set high internal service excellence benchmarks to ensure customer satisfaction.
- Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Appropriate measures are taken to improve quality and prevent recurrence
- Customer issues are handled sensitively and receive full consideration. Situations are resolved effectively retaining goodwill of customer and customers are kept fully informed of progress. ...
Posted
15 days ago
Undisclosed
KL City
- Facility Agent services syndicated loan agreements for the borrower on behalf of all lenders, including position management, notifications, asset servicing, cash and letters of credit for principal, interest and fees.
- Common Depository is appointed by the ICSDs to service physical securities.
- Agent services are provided to Issuers to ensure that new issues and programmes are managed into the exchanges for cash, securities and corporate actions (Issuing, Paying, Transfer, Account, Registrar). ...
Posted
10 days ago
Undisclosed
KL City
- Understand the processes’ functions and objectives irrespective of Business Areas
- To provide ideas and solution to smoothen the complex process
- Quality controller and timely updating the internal error log file ...
Posted
8 days ago
Undisclosed
KL City
- Facility Agent services syndicated loan agreements for the borrower on behalf of all lenders, including position management, notifications, asset servicing, cash and letters of credit for principal, interest and fees.
- Loan Admin of HSBC bilateral (Customer/RM instruction) and participation loans (syndicated as lender, Agents/RM instruction) for servicing, cash and letters of credit for principal, interest and fees.
- Common Depository is appointed by the ICSDs to service physical securities. ...
Posted
8 days ago
Undisclosed
KL City
- To understand withholding tax services that HSBC Custodian bank provide to the client.
- Dealing with HMRC and tax advisors discussion for tax knowledge.
- Able to deal with multiple parties with different function as Tax team would be the last stage of a Corporate event ...
Posted
8 days ago
Undisclosed
KL City
- Good interpersonal skills, networking abilities in building relationship with people at all.
- Why join us?
Posted
7 days ago
Undisclosed
KL City
- Experience setting up and maintaining SSIs, with a strong understanding of settlement flows and common breaks.
- Good working knowledge of SWIFT standards and the ability to read and interpret MT103 and MT202 messages (and investigate related payment/settlement queries).
- Fluency in spoken and written English. ...
Posted
7 days ago
Undisclosed
KL City
- Agent services are provided to Issuers to ensure that new issues and programmes are managed into the exchanges for cash, securities and corporate actions (Issuing, Paying, Transfer, Account, Registrar).
- Responsible for compiling, generate and present all related MI reports to senior management team.
- Appropriate action is taken to prevent recurrence. ...
Posted
6 days ago
Undisclosed
KL City
- Monitor the process productivity to ensure quality targets are achieved. Issues/problems are fully analyzed and resolved or escalated. Appropriate action is taken to prevent recurrence.
- To have a tight control to prevent any operational losses by establishing methods and check points to scrutinize exceptions/errors and to prevent potentially fraudulent situations through strong internal audit and staff feedback mechanisms.
- Procedural changes/new initiatives are fully communicated to and implemented by the team. Team members consistently maintain a high level of customer service by achieving established Service Level Agreements. ...
Posted
5 days ago
Undisclosed
KL City
- To investigate breaks/exceptions on Foreign Exchange and Precious Metals transactions for HSBC BANK USA N.A. including identifying causes of breaks and taking necessary steps to resolve. Staff will have to work with counter parties, or other group employees as well as liaise with Relationship Managers for retail customers. Individual needs to have eye for detail, drive, passion for such work, and be a self-starter. Excellent spoken and written English is critical for success in the role.
- To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified SLAs.
- Responsible for rapport building and resolving customer inquiries in a professional manner. ...
Posted
22 days ago
Undisclosed
KL City
- HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition.
- Global Service Delivery is a business-aligned, customer-servicing organization with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.
- HSBC Securities Services (HSS) provides end-to-end securities services including fund administration, global custody, sub-custody and clearing, corporate trust and loan agency and other related value-added securities services to circa 3,500 clients around the world, and has over 7,200 employees. HSBC Securities Service Operations (HSSO) supports the multiple product streams, through the product life cycle in Trade processing, Settlement, Post Settlement Investigation, Corporate Actions Processing, Reconciliations, Account Opening, Common Depository services and Loan Administration for Syndicate and Bilateral loans. Our clients include banks and broker dealers, asset managers, hedge fund managers, insurance companies, pension funds, sovereign wealth funds and central banks. ...
Posted
22 days ago
Undisclosed
KL City
- Issuer Services serve GBM and CMB (Commercial Banking ) clients issuing Loans and Bonds into the Capital Markets on a wholesale basis.
- Loan Agency and Administration of floating rate loan product (for ISV, GB and CMB lending businesses):
- Facility Agent services syndicated loan agreements for the borrower on behalf of all lenders, including position management, notifications, asset servicing, cash and letters of credit for principal, interest and fees. ...
Posted
9 days ago
Undisclosed
KL City
- Tax offices globally
- Ensure escalation takes place where necessary
- Support process manager whenever required ...
Posted
a day ago
Undisclosed
KL City
- HSBC offices globally
- Various Custodians and Agents Globally
- Internal customers within the various locations in UK/ Hong Kong/ France as a whole. ...
Posted
2 days ago
Undisclosed
KL City
- Assistant Manager, Business Development (Mobile Sales Force)
Posted
7 days ago
Undisclosed
KL City
- To coordinate the SCC/PEP classification for New to bank (NTB) customers and initiate customer contact where required through the appropriate front line staff.
- To conduct Source of Wealth (SoW), Source of Fund (SoF) and transaction activity reviews where judgment is required.
- To manage the periodic reviews (quarterly /annual reviews) of Highest Risk PEPs. ...
Posted
15 days ago
Undisclosed
KL City
- Good knowledge in banking, in particular on customer KYC, identifying potential SCC / PEPs and Anti-Money Laundering and Sanctions
- Some careers open more doors than others.
Posted
14 days ago
Undisclosed
KL City
- Achieve performance expectations and contribute towards the mobile sales’ business and bottom line, in line with the IWPB strategic direction.
- Accelerate business growth and enhance customer experience by conducting impactful client presentations and fostering relationship with high-potential customers
- Develop and maintain positive working relationships with internal teams, branch staffs and external stakeholders to support business objectives ...
Posted
8 days ago
Undisclosed
KL City
- Identification of risk and controls, oversight of controls and reporting on any related operational losses.
- Implementing and managing the risk and control framework within HBMY International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO).
- Maintain HSBC internal control standards and work with internal and external stakeholders to ensure the timely implementation of internal and external audit recommendations and/or any issues raised by external regulator. ...
Posted
22 days ago
Undisclosed
KL City
- Identification of risk and controls, oversight of controls and reporting on any related operational losses.
- If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Posted
22 days ago
Undisclosed
KL City
- Lead Custody Clearing and Settlements operations in Kuala Lumpur, overseeing teams supporting Direct Custody and Clearing and Global Custody for UK and Europe.
- Experience partnering with Audit and Compliance to resolve audit findings and deliver sustainable corrective actions.
- You’ll lead a Clearing and Settlements operations organisation in HSBC’s Global Capability Network in Kuala Lumpur, supporting critical Markets and Securities Services activities across Direct Custody and Clearing and Global Custody. The role combines leadership of a sizeable team (c. 40 full-time employees) with ownership of risk and control, service delivery, and continuous improvement. You’ll also partner closely with onshore hubs and global stakeholders, particularly across the UK and Europe, to deliver a consistent and high-quality operating model.
Posted
18 days ago
Undisclosed
KL City
- The role is a customer facing role managing our highest value customers where professionalism, customer focus and a broad understanding of the fundamentals of financial planning are critical to the success of the business.
- The role holder has a responsibility to acquire, cross sell and retain a portfolio of Premier customers, working with the broader branch and direct teams to ensure achievement of the business performance measures and plan (as defined by IWPB).
- Active management of a portfolio of Premier customers, completing full reviews to establish and address their immediate and future financial requirements. ...
Posted
2 days ago
Undisclosed
KL City
- The role is a customer facing role managing our highest value customers where professionalism, customer focus and a broad understanding of the fundamentals of financial planning are critical to the success of the business.
- The role holder has a responsibility to acquire, cross sell and retain a portfolio of Premier customers, working with the broader branch and direct teams to ensure achievement of the business performance measures and plan (as defined by IWPB).
- Active management of a portfolio of Premier customers, completing full reviews to establish and address their immediate and future financial requirements. ...
Posted
2 days ago
Undisclosed
KL City
- Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
- Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
- Effectively manage work and support resources to increase quality and time of client visits opportunities ...
Posted
4 days ago
Undisclosed
KL City
- If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Posted
3 days ago
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