Lead and supervise the day-to-day activities of the benefits payment process, including Surrender, Maturity, Withdrawal and Cancellation of Life and Family Takaful, ensuring timely and accurate completion
Verify and approve payment transactions within the set authority limit, upholding compliance and quality standards
Support the ongoing development of team members by fostering growth through coaching, training, and regular feedback to drive high performance and continuous improvement within the team.
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Contribute to the implementation of underwriting strategies (e.g. pricing) and solutions (e.g. product development, underwriting tools and processes) for a portfolio, line of business or product line.
Develop knowledge in product line and industry.
Monitor underwriting strategy relating to performance metrics, data and insights.
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Ensure the compliance strategy is aligned with the business strategy, regulatory requirements, and emerging industry trends.
Assess new laws, regulations and trends, their applicability, and implementation to Zurich’s operations in the jurisdiction, in alignment with Legal, to ensure all Compliance Risks are appropriately identified, evaluated and managed.
Perform compliance review and assessment for BAU activities including (but not limited to) product development, assurance activities, projects and initiatives, regulatory requests, management of non-compliance incident, and regulatory change assessment.
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Ensure the compliance strategy is aligned with the business strategy, regulatory requirements, and emerging industry trends.
Assess new laws, regulations and trends, their applicability, and implementation to Zurich’s operations in the jurisdiction, in alignment with Legal, to ensure all Compliance Risks are appropriately identified, evaluated and managed.
Perform compliance review and assessment for BAU activities including (but not limited to) product development, assurance activities, projects and initiatives, regulatory requests, management of non-compliance incident, and regulatory change assessment.
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Ensure Compliance strategy is aligned with business strategy, legal requirements and trends.
Promoting Ethic Based Culture, implementing training and awareness activities and provide management with relevant metrics.
Assess new complex laws and trends and their applicability and implementation to Zurich’s operations in the jurisdiction, in alignment with Legal, in order to ensure that the Compliance Risk Universe are fully identified and managed.
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Review, draft, and negotiate commercial contracts and other legal documents, ensuring legal soundness and effective risk mitigation.
Provide practical, business‑focused legal advice on day‑to‑day operational, commercial, insurance, and takaful matters in line with Zurich’s policies and standards.
Partner with cross‑functional stakeholders to support contract negotiations and ensure compliance with applicable laws and internal governance requirements.
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The management of the Engineering & Surety Portfolios
This role is responsible for providing market facing underwriting capabilities across all Engineering and Surety portfolios and to deliver on our customer value proposition.
Accountable for driving profitable growth through formulating and executing underwriting plans, Portfolio strategies, Customer strategies and Go-To-Market strategies.
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