· Lead, mentor, and develop a team of QA Engineers across varying levels of seniority cultivating a culture of quality ownership, continuous learning, and shared accountability for the reliability, security, and accuracy of a critical payment product where errors carry real financial consequences.
· Conduct structured regular 1:1s to provide ongoing coaching, candid feedback, and career guidance that goes beyond task review actively investing in each team member's professional trajectory. Lead formal performance reviews with objectivity and fairness, and co-create personalised development plans that align individual ambitions with the evolving skill demands of the organisation’s business value.
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