Develop and maintain a comprehensive understanding of the card lifecycle in the respective regions, including card issuing, merchant acquiring, and card payment industrial requirements.
Design and document end-to-end card lifecycle business process models, system and business architecture diagrams, product lifecycle, interfaces, data flows, and integration points with other systems.
Collaborate with business leaders and product managers:...
Develop and maintain a comprehensive understanding of the Payment / Internet Banking / Mobile Banking from front to back including customer journey and service requests and routing to backend operation processing if the requests are not Straight through processed.
Design and document end-to-end customer service fulfilment process models, business architecture diagrams, data flows, and integration points with other systems, especially for cases that can be STP.
Collaborate with business stakeholders, product managers and operation users:...
Develop and maintain a comprehensive understanding of the Payment / Internet Banking / Mobile Banking from front to back including customer journey and service requests and routing to backend operation processing if the requests are not Straight through processed.
Design and document end-to-end customer service fulfilment process models, business architecture diagrams, data flows, and integration points with other systems, especially for cases that can be STP.
Collaborate with business stakeholders, product managers and operation users:...
Data Integrity & Management: Ensure the integrity of consolidated financial and non-financial data for the GCFS division. This entails cleaning and mapping raw General Ledger data to create customised and reliable financial statements and consolidating data from various markets into a single database.
Performance Reporting & Analysis: Prepare and analyze consolidated performance reports for the GCFS division. This involves conducting variance analyses to identify trends and provide actionable insights.
Centralized Budgeting & Forecasting: Standardize budgeting practices across markets and manage the operational budget and forecasts. This includes reviewing current practices, standardizing procedures, accurately loading budget data, and providing necessary supplementary information to Group Finance....
Data Integrity & Management: Ensure the integrity of consolidated financial and non-financial data for the GCFS division. This entails cleaning and mapping raw General Ledger data to create customised and reliable financial statements and consolidating data from various markets into a single database.
Performance Reporting & Analysis: Prepare and analyze consolidated performance reports for the GCFS division. This involves conducting variance analyses to identify trends and provide actionable insights.
Centralized Budgeting & Forecasting: Standardize budgeting practices across markets and manage the operational budget and forecasts. This includes reviewing current practices, standardizing procedures, accurately loading budget data, and providing necessary supplementary information to Group Finance....
Data Integrity & Management: Ensure the integrity of consolidated financial and non-financial data for the GCFS division. This entails cleaning and mapping raw General Ledger data to create customised and reliable financial statements and consolidating data from various markets into a single database.
Performance Reporting & Analysis: Prepare and analyze consolidated performance reports for the GCFS division. This involves conducting variance analyses to identify trends and provide actionable insights.
Centralized Budgeting & Forecasting: Standardize budgeting practices across markets and manage the operational budget and forecasts. This includes reviewing current practices, standardizing procedures, accurately loading budget data, and providing necessary supplementary information to Group Finance....