Training Delivery- Conduct classroom-style and on-the-job training sessions for staff and managers across outlets.- Ensure delivery is engaging, practical, and aligned with company service and operational standards.- Facilitate onboarding and induction programmes for new employees.
Translate client, clinical and medical briefs into conceptual plans, departmental zoning, schematic layouts, stacking diagrams and Schedules of Accommodation (SOA).
Lead end-to-end delivery of IT Facilities and Infrastructure projects, ensuring alignment with organizational standards, governance, and business objectives.
Supporting FundsPlace operational teams in achieving their objectives by leveraging a structured citizen developer framework, including solution development, lifecycle management, and risk compliance
Architecture & engineering foundation: Understands the concept and execution of architecture and engineering in the development and deployment of NICE CXOne, Cisco, Microsoft, Genesys, and/or Avaya contact center & collaboration platforms.