Audit and maintain SKU catalog accuracy across core ERP platforms; identify, troubleshoot, and re-catalog missing or dropped SKUs to ensure unbroken order fulfillment and reporting.
Respond to requests from customers, Sales, Clinical staff, Distributors and/or end-users for technical support. This includes telephone and email support and hands-on troubleshooting and repair activities.
Design and build data architectures specifically optimised for AI agent consumption: structured data stores accessible via tool-calling APIs, vector knowledge bases for semantic retrieval, graph databases for relationship-based reasoning, and hybrid retrieval systems that combine keyword, semantic, and structured query approaches.
Design and implement multi-step agentic AI workflows: agent orchestration (single-agent and multi-agent coordination), tool-calling architectures, memory and state management, and planning and reasoning loops using frameworks such as LangGraph, AutoGen, or custom orchestration.
Enhancement of automation (Python) scripts developed by past interns for DNA-PMO, ensuring the scripts are maintained to keep up to date with our processes.
Strong Python proficiency and data science foundations, including exploratory data analysis and visualization, predictive modelling, and machine learning.
Engage ecosystem stakeholders and partners such as training providers, institutes of higher learning (IHLs), employers, industry associations, sector agencies, and community partners to understand needs, identify collaboration opportunities and expand outreach.
Perform end-to-end configuration and provisioning of WIFI infrastructure components including access points, wireless controllers, SSIDs, VLANs, and policy enforcement rules via centralized platforms