Ensure value-added monitoring of Ceva products by conducting audits in the hatchery (via the C.H.I.C.K. Program application) and analyzing the results using appropriate digital tools.
Share collected information with the Customer, and store it internally within Ceva for later projects.
Participate in the delivery of complex change programs that enhances the business.
Development of business solutions in optimizing performance of sub processes yielding improvements for processes that are fundamentally inefficient and outmoded.
Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development....
Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
Provide accurate information to customers about products, services, policies, and procedures.
Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction....
Ensure value-added monitoring of Ceva products by conducting audits in the hatchery (via the C.H.I.C.K. Program application) and analyzing the results using appropriate digital tools.
Share collected information with the Customer, and store it internally within Ceva for later projects.