Responsible for performing collection dunning to customers with the aid of Collection tools and scripting to minimize flow through, delinquency and impairment in achieving the business objectives.
Key responsibilities
• Perform phone dunning activities on all delinquent / impaired customers assigned with adherence to the approved Collection Script to meet business goals and objectives.
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Perform phone dunning activities on all delinquent / impaired customers assigned with adherence to the approved Collection Script to meet business goals and objectives.
Successfully work on accounts as per guideline requirements set in collection system.
Ensure the portfolio assigned are attempted within the stipulated time set by manager
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